Some simple regulations that all visitors must read and comply with are listed below.
Visitors to the site of Santa Maria Novella must respect the following rules:
Do not consume food or beverages;
Behave in a respectful and appropriate manner befitting the location;
Wear suitable clothes;
Store any umbrellas or objects that could cause damage to the works of art in the umbrella holder or at the entrance;
Do not use mobile/cell phones inside the Church;
Do not bring animals;
Do not leave bags, suitcases or personal effects in the Church;
Do not go beyond the protective cordons around each work of art;
Do not touch any works of art in the building;
Respect the security staff and all those present;
Supervise any children, disabled, elderly or people partially or not totally self-sufficient, for whom you are responsible.
Do not take photos or video footage with flash or tripods*.
For security reasons you can not enter the complex with bulky luggage or trolley
* Photographing, filming, and all types of reproduction are regulated by Circular No. 02/2008 of February 6, 2008, of the Central Directorate for the Administration of the FEC. Whoever may need to undertake such photographing or filming for their studies or work or for purely personal reasons and may not otherwise have permission granted, should contact the Prefecture of Florence to submit a request.
These are the contact informations:
Prefettura di Firenze
Dott. Vincenzo Arancio